Frequently Asked Questions
Question: Where do I purchase Tucker products?
Answer: You can purchase Tucker products from Foodservice dealers and channel partners. Please call 1-800-786-7287 or contact our local representation for help finding a dealer in your area. (Click here for representative listing)
   
Question: Can I buy direct?
Answer: Tucker focuses on consultation and manufacturing. The logistics of individual distribution is best left to the channel that can offer the most efficiency.
   
Question: What is the cost of Tucker’s products?
Answer: The life-cycle costs of all Tucker products are much lower than any commodity products available in the Foodservice industry. Purchase prices may vary slightly from Channel Partner to Channel Partner.
   
Question: Are Tucker Products more expensive than comparable products?
Answer: Tucker products are actually less expensive than all other comparable Personal Protective Equipment (PPE) when the total cost of ownership is considered.
Cost of Ownership equals {injury reduction, compliance, live-cycle costs)
When you compare effectiveness, compliance and life-cycle costs Tucker products are the least expensive option available!
   
Question: What is the best Tucker Product for me?
Answer:

It depends upon several criteria as Tucker Products are designed to address specific tasks/applications. Consider the following:

• Flame & Heat Resistance
• Liquid & Steam Penetration
• Cut Resistance
• Cleanability
• Touch Sensitivity & Dexterity
• Comfort & User Friendliness
• Durability
• Industry Certifications (NSF, FDA, CE, EN)
   
Question: What is difference between Nomex and Poly Cotton?
Answer: Nomex is flame resistant and more durable than Poly Cotton.
   
Question: Are Tucker Products washable?
Answer: Yes, sanitation is critical and all Tucker Products are washable! A washing instruction insert is included with every item. For additional information please consult the washing instruction section on our web-site or contact your local representative.
   
Question: How long will Tucker Products last?
Answer: The life-cycle of our Personal Protective Equipment (PPE) offers a longer life span than that of commodity products. However, it is important to use the most effective PPE for your specific job function in order to maximize the life of your PPE and cost savings. It is not uncommon for Tucker PPE life-spans to measure in terms of years instead of weeks.
   
Question: What is the Tucker Safety Products warranty/guarantee?
Answer: Tucker Safety Products warranties all products to be free of manufacturer's defects for a period of 1-year from the date of purchase. We also stand behind our products 100% by offering a complete Satisfaction Guarantee on every product you purchase. If you are not 100% Satisfied for any reason, please contact our Customer Service Department to allow us the opportunity of maintaining your Total Satisfaction!
   
Question: How do Tucker KutGloves work?
Answer: It is important to note that Tucker’s cut resistant gloves are not cut proof. Cut resistance come from three factors, composition of the yarn, knit and proper fitting of the glove. For additional assistance please consult our sizing chart located on our web-site. (Click here for sizing chart)
   
Question: What is VaporGuard?
Answer: All BurnGuard Products are equipped with proprietary Liquid and Vapor Barrier called VaporGuard®, which protects against burns from hot liquid, grease and steam.
   
Question: What is NSF Certification and why is it important?
Answer: The National Sanitation Foundation (NSF) is the leading regulator in the Foodservice Industry with regard to Safety & Sanitation. Tucker BurnGuard Branded Products have been NSF certified for over 10 years. To review the NSF testing criteria please consult our web-site.
   
Question: Can I purchase Tucker products in different colors?
Answer: Yes, Tucker PPE is available in several color options.
   
Question: Can I purchase Tucker Products in different sizes?
Answer: Yes, Tucker PPE is available in several sizes.
   
Question: Do you manufacture custom products?
Answer: Yes, Tucker manufactures custom products. However, please do not confuse custom with more expensive. Our goal is to develop products and systems that enhance your operation with greater protection, compliance and sanitation!
   

STATEMENTS
Tucker has the only NSF approved oven mitts.
QuicKlean is the only oven mitts that will not get dirty.
100% satisfaction guarantee on all Tucker products
We can help reduce burns and cuts. This equals lower worker’s comp claims.

 
You Should Know
1 A special design or custom item does not cost more $$$ with Tucker Safety Products
2 Spending money on Effective Protective Apparel will “Make You Money”
3 There is an oven mitt that will not get dirty… QuicKlean (a BurnGuard product)
4 Over 90% of burn injuries go unreported
5 Every BurnGuard Oven Mitt is GUARANTEED to last a minimum of 10 times longer that a quilted cotton mitt
6 There is an NSF Certification for Oven Mitts used in commercial foodservice.
Testimonies - Read what our customers are sayingNSF - Tucker Safety Products is the first Manufacturer to receive a NSF Protocol Certification
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